Abandoned Cart

Abandoned Cart

An Abandoned Cart occurs when a customer adds items to their online shopping cart but exits the website without completing the purchase. This scenario is a challenge for e-commerce sites, as it represents a lost sales opportunity. Retailers often address this issue by sending follow-up emails or notifications reminding the customer of their abandoned items, sometimes offering a discount or free shipping to incentivize the completion of the purchase.

Example

For example, a user might abandon a cart containing a pair of sneakers, only to receive an email later offering a 10% discount to finalize their purchase.